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What is the address of the news servers?
The news servers are located at news1.cavo.com and news2.cavo.com. Messages posted to each server are mirrored to the other server so either can be used.Â
To access some newsgroups a login and password is needed. Where do I get them?
To use the protected groups you must register your GrafX product at http://www.cavo.com/register.Â
I forgot my login and/or password. How can I get them back?
If you have previously registered at http://www.cavo.com/register and need help with your password please visit http://support.cavo.com. In the upper right side of the screen you will find a link to "Login" click it Next select the "Did you forget your user name and/or password". The direct link for a forgotten password or user name is http://support.cavo.com/forgot.aspx. If you are still having difficulty contact sales@grafxsoft.com with as much information about your registration as possible. (Company Name, End User Name, Address Country, Email Address, etc.)
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What and where are these posting guidelines that I've heard about?
The cavo.com Terms of Use explain what is and is not acceptable conduct when posting to the cavo.com newsgroups.Â
Now how do I access the newsgroups?
The Newsreader Configuration page explains how to access the news groups from news reader software like Outlook Express. The news groups can also be accessed with your web browser by going to news1.cavo.com or news2.cavo.com.Â
I know I posted a message; I saw it in the group yesterday, but today it's gone. Has my message been cancelled? No? Then where did it go?
The most likely explanation is that you have your news reader configured to show you only unread messages. When you saw your message yesterday, your news reader marked it read, thus today you do not see the message. Look under the Options menu or the View menu to find how to change which messages are displayed.Â
I tried to post a message and I got a message that said "Posting not allowed." Why can't I post?
You are probably trying to post to a read-only news group. Some news groups like those used for announcements do not support posting.Â
When I try to connect to the cavo.com news server, I get an error that says there is no DNS entry for the news servers. Why?
It sounds like you may be behind a corporate firewall that has access blocked on port 119, the NNTP port. You will need to talk to your network administrator about opening your firewall on port 119. If you are not behind a firewall, the "no DNS entry" error could indicate a problem with your local DNS. Contact your ISP about this problem. The news servers can also be accessed with your web browser by going to news1.cavo.com or news2.cavo.com.